The RunLDA Client Lifecycle System

Your Next Client Could Come From Your Last One.

The RunLDA Client Lifecycle System connects inquiries, intake, active matters, reviews, referrals, and long-term relationship nurturing into one coordinated system designed specifically for California Legal Document Assistants.

Included with RunLDA Pro and Max.

The Matter Ends. The Relationship Doesn’t Have To.

LDA practices often complete relatively short engagements and then lose touch with former clients. A former client might return for another service or recommend the practice to someone else. Without organized follow-up, those relationships can become inactive. RunLDA provides a coordinated system to manage the initial inquiry, active engagement, and appropriate ongoing relationship communications.

Inside the System

See Your Practice in One Place.

From the first inquiry to the next appointment, RunLDA brings the tools behind your practice together.

Featured ViewLive System Interface

Know Where Every Matter Stands.

Track inquiries, active matters, and next steps in one organized pipeline.

From first contact through drafting, signing, and completion — keep your entire practice visible without relying on memory or scattered notes.

app.runlda.com/opportunities
California LDA Practice
RunLDA Opportunities pipeline showing live stages from First Contact to Signing and Won with matter values and engagement statuses

Actual screenshots of the RunLDA platform showing live California LDA opportunity pipelines, scheduling calendars, automated follow-up sequences, and reputation tracking.

Compare RunLDA Plans
Five Connected Stages

The RunLDA Client Lifecycle System

One System. From First Call to Lasting Relationship.

Most LDA matters eventually close. The client relationships they create don’t have to. RunLDA connects inquiries, intake, matter administration, reviews, referrals, and long-term follow-up into one coordinated system designed for California Legal Document Assistants.

STAGE 01

Capture & Convert

Turn more inquiries into booked appointments.

Organize incoming inquiries, follow up with prospective clients, and guide them toward booking or intake — so fewer opportunities slip away unanswered.

New inquiry acknowledgment and tracking
Appointment confirmations and reminders
Prospect follow-up for unbooked leads
Referrals & Repeat Business bring new inquiries back into the lifecycle

The RunLDA Client Lifecycle System is built around an important reality of LDA work: individual matters may be short, but the relationships they create can last for years. Our configured workflows are designed to help your practice follow through with clients before, during, and after each engagement.

An illustrative workflow, not a documented customer outcome.

Three Relationship Horizons

Client Relationships Don’t Have an Expiration Date.

Workflows should respond to the client’s actual relationship status rather than blindly sending fixed campaigns. Marketing communications respect consent, opt-outs, privacy, and applicable messaging requirements — and never include individualized legal advice.

Short Term

Days & weeks

  • Thank-you messages
  • Satisfaction follow-up
  • Neutral review invitations
  • Appropriate referral requests

Medium Term

Months

  • Educational communications
  • Occasional check-ins
  • General service awareness

Long Term

Years

  • Permission-based reconnecting
  • Appropriate relationship outreach
  • Visibility with past clients & referral sources
Plan Availability

Where the Client Lifecycle System Fits

Starter gives you the tools to build your own workflows. Pro and Max include RunLDA’s configured Client Lifecycle System.

RunLDA Starter

Not included

$100/month · $250 setup

The complete supported core software platform, including workflow automation tools and marketing capabilities. Build your own client lifecycle workflows. The configured RunLDA Client Lifecycle System is not included.

RunLDA Pro

Included

$300/month · $1,000 setup

Everything in Starter plus the configured RunLDA Client Lifecycle System. The primary way to obtain the system.

RunLDA Max

Included

$500/month · $1,500 setup

Everything in Pro plus one configured AI voice receptionist. Max connects eligible incoming calls to the CRM, booking process, and Client Lifecycle System.

Build Relationships That Outlast the Matter.

RunLDA helps you stay organized throughout each engagement and connected with clients long after their documents are complete.